Thee Suga Mama


Please read all terms and conditions before scheduling an appointment. By scheduling an appointment, you agree to all terms and conditions and are on your way to becoming a suga baby!

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  • Deposits are NON-Refundable. Deposits are 20% of the cost of your service. The remaining balance can be paid in advance, or it will be due at the time of your service in EXACT CASH or CARD. I do not carry change. If you choose to pay with card, there is a convenience fee.
    • Without receipt of your deposit on the day of booking, your appointment is not secured.
  • IF YOU NEED TO RESCHEDULE CONTACT ME VIA (813) 419-7738
    • Please do not DM me on Instagram or email me, as I may not see your message on time.
  • Only ONE rescheduling is allowed from the original appointment. It must be on the same day of your appt. A fee of $15 will be charged for a different day to reschedule.
  • Late Policy: 10 minutes after your appointment start time, your appointment will be CANCELLED. This will result in a charge for 80% of the service fee of appointment.
  • SAME DAY CANCELLATION WITHOUT A RESCHEDULE: You will be charged the remaining 80% of the service fee.
  • NO CALL NO SHOW will result in a charge of 80% of the service fee. NO RESCHEDULE APPOINTMENT and you will be blocked from scheduling any further appointments
  • IF DEBIT / CREDIT CARD FEE IS DECLINED YOU WILL BE BLOCKED FROM RESCHEDULING ANY FURTHER APPOINTMENTS
  • COVID-19 Guidelines:
    • If you are coughing, sneezing, have a fever, or experiencing any cold/flu-like symptoms OR have tested positive for COVID and are asymptomatic, please reschedule.
    • Masks are required upon entry and for the duration of your appointment unless you need to remove it for the service.
  • Procedures:
    • NO extra guests please.
    • Please shower prior to your appointment.
    • Please use the restroom prior to your appointment.
    • Do NOT exfoliate the day before your appointment. Please do this 48 hours PRIOR to your appointment.
    • Please be sure that your hair is at least rice grain length, which is 1/4".

 

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